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Prior to starting the integration FAQ
Prior to starting the integration FAQ
Updated over a week ago

How long is it going to take to integrate fully and what does it include?

For new customers with no previous data:

The onboarding and integration process is straightforward and requires:

  1. Setting up the HRIS integration - Connecting your HRIS system to the Compete platform to enable the data synchronization process. The integration is a one-way (read-only) between your HRIS system and our platform so no data will be overwritten in your HRIS system

  2. Role Mapping - Align the roles, titles and levels you have in your organization with our roles in our database.

The onboarding process is autosaved, so it can be completed in multiple sessions if needed.

After completing the mapping of your employee roles and levels, our data team will review the data so there are no discrepancies before being added to the benchmark following the approval.

Mandatory Fields:

  • Department

  • Role

  • Compete Role (we're mapping for you and validating the mapping for roles we're not sure we mapped correctly)

  • Compete Level (we can map this field for you as well if you fill in your Org Level field)

  • Office Location

  • Gender

  • Commencement date

  • Currency Code

  • Employment type

  • Pay period

  • Pay Amount

  • Scope of employment

  • Home location

For existing customers who already uploaded data to Compete via Excel:

Connecting your HRIS integration - You can now connect your HRIS system to the Compete platform to enable the data synchronization process. The integration is a one-way (read only) between your HRIS system and our platform so no data will be overwritten in your HRIS system

Note, for those customers without an HRIS system, we also support the manual upload of data via our data template (CSV file). As part of the onboarding process and the total rewards data we offer in our platform, we also capture your equity grants data and the benefits you offer to employees during the onboarding process.

How to prepare for the integration?

The following information should be available / completed before starting the process:

  • Required user permissions to your HRIS - Depending on the HRIS system you use, you will need a sufficient permission level that enables you to view the employees in your organization

  • Access to a user/API token - You will need the API token in order to authorize the connection between your HRIS system and the Compete platform. This string can usually be found in the settings section of your HRIS platform. If you are having difficulties finding it, talk to your IT team to guide you to where this can be found.

  • Review our job families and role taxonomy - Our role database includes all the different roles and levels we have for you to benchmark your organization relative to the market data set we generate. Familiarizing yourself with the roles in our database will enable you to quickly identify and map the roles and titles you have in your organization to the roles we have in our platform.

Mandatory Fields:

  • Department

  • Role

  • Compete Role (we're mapping for you and validating the mapping for roles we're not sure we mapped correctly)

  • Compete Level (we can map this field for you as well if you fill in your Org Level field)

  • Office Location

  • Gender

  • Commencement date

  • Currency Code

  • Employment type

  • Pay period

  • Pay Amount

  • Scope of employment

  • Home location

Must I upload sensitive roles (C-level / HR) employee data?

You can control viewing permissions via Settings for all employees in your business that are pulled from your HRIS integration.

Must I upload employee's name?

Adding employee names is not mandatory, but they do get pulled from the HRIS automatically. We recommend leaving them in as they allow quick orientation instead of working with an employee ID index. The names are only for internal use and are not exposed to other companies when viewing the benchmark. The names can be removed after the integration has been completed, during the data mapping, review, and approval phase, and at any time via Compete platform. There’s also control over which columns are presented on the People Page so they can be hidden.

What is the difference between "level" and "compete level"?

The "level" value is the level of the employee as it appears in the HRIS (every customer may define different fields).

"Compete level" is the level we are using in our benchmark and is normalized based on a set of definitions.

As you upload your data to Compete, you are required to fill in the "Compete level" based on your HRIS data (as an aid), so we can assist and run benchmarks on this normalized level and provide you with the results.

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